About Outsentia

Outsentia is a global talent and operations partner that helps US companies build high-performing teams abroad. We hire, employ and support great people, and match them with clients who want them for the long term.

About the role

Our client is a US dental business looking for its first offshore team member. You'll own the billing and insurance claims side of the practice: getting claims out the door clean, chasing what's outstanding and keeping patient balances accurate. This is a role where clear, confident communication matters as much as technical skill, because you'll work closely with the owner and the US team every day.

What you'll do

• Prepare and submit dental insurance claims accurately and on time
• Follow up on unpaid, denied or delayed claims and resolve them with insurance companies
• Verify patient insurance eligibility and benefits before appointments
• Post payments and keep patient ledgers and balances up to date
• Reach out to patients about balances when needed
• Keep clear notes and give the owner regular updates on claims and collections

What we're looking for

Must-haves

• 2+ years in US dental or medical billing, claims or revenue cycle work
• Excellent spoken and written English. You communicate clearly, ask questions early and keep people updated
• Working knowledge of insurance claims, EOBs, denials and appeals
• Detail-oriented and reliable with numbers and records
• Able to work US business hours

Nice-to-haves

• Dental-specific billing experience (CDT codes, dental insurance plans)
• Dental practice software such as Dentrix, Eaglesoft or Open Dental
• Insurance verification or patient-facing phone experience

Role details

• Location: Outsentia office, Pakistan
• Type: Full-time
• Hours: US business hours
• Employer: Outsentia

Outsentia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.