Team: Strategic Insights and Analytics Center of Excellence
Level: Junior (1–3 yrs experience)
Location: Islamabad (3 days in office; must work on US PST or EST hours)

Purpose
Operational backbone for the ~30-person SI&A team at one of our clients. SI&A is the consulting arm, we service clients with end to end market research services. Runs the recurring rhythms (timesheets, invoicing, PMO hygiene, hiring coordination, new-hire onboarding) and supports the Strategic Insights (SI) leader on ad-hoc ops work.

Responsibilities
Contractor lifecycle

• Weekly timesheet reminders to the contractor channel; chase late submitters
• Monthly invoicing reminders (around the 20th, second reminder around the 23rd)
• Onboard project-based contractors: email, VPN, QuickBase access, welcome email
• Track contracts across PandaDoc, Ironclad, and Drive; flag missing/expired

PMO & timesheet hygiene

• Weekly Monday PMO end-date hygiene reminder to managers/directors; chase confirmations
• Maintain the SI Line Item Repository in QuickBase
• Own change-management comms when timesheet/PMO rules change

Hiring coordination

• Manage the Ashby pipeline; weekly sync with TA lead
• Confirm start dates, share candidate availability, schedule R1/R2 interviews
• Send candidate case materials; keep hiring email and case templates current

New-hire onboarding

• Build a tailored onboarding plan per new hire (one tracker per person, tab-per-level)
• Recruit and coordinate internal session leads; merge sessions across hires when timing allows
• Maintain the manager-onboarding checklist

Team comms & cadence

• Prep logistics for the All-Hands and biweekly team meeting (incl. basic deck inputs)
• Coordinate monthly team lunches and the L&D session calendar
• Slack channel and team comms hygiene

Ad-hoc ops support

• Direct support to the SI leader: Asana hygiene, sourcing coordination (e.g., multilingual moderators), workflow cleanup

Tools
Critical:

• Google Workspace
• Asana
• Slack
• Claude

Can learn:

• QuickBase
• Ashby
• PandaDoc
• Ironclad
• Ramp
• Rippling
• Granola

Must-haves

• 1–3 yrs in ops coordination, project coordination, or admin
• Very strong written English; clean, friendly template-driven comms
• Detail-obsessed; comfortable with repetitive recurring cycles
• Comfortable chasing people for compliance without being annoying
• Spreadsheet-fluent

Nice-to-haves: exposure to QuickBase or similar no-code tools, AI-curious